Buffering

[Beaches4]

Spectrum application , Roko = buffering 

I have called spectrum they say it your equipment ?? I just purchased a new ROKO 

any suggestion to stop the buffering 

[FURRYe38]

What NG product are you referring too? I see you marked your topic as a C7800? 

[plemans]

What roku do you have? did you buy?
Are you connected to 2.4ghz or 5ghz? 

What program is buffering?

how far from the router is the roku?

What are you walls/floors made of? how many are between the router and the roku?

Details are key

[Beaches4]

Sorry at work so i dont know all the answers.

X6 AC 3200 SmartWiFi R8000

I no longer have cable i use spectrum internet services 200 Mbps , Spectrum and Roko Ultra streaming 4K/hdr/Dolby  apps on my TV .

The equipment seats in the middle of house( small house wood floors/brick)  where the computer is. All devices are wireless. 

[plemans]

You have the roku ultra 4K?
Connected to a 4K tv?

And the home has brick in between the router and the roku? 

These are key as brick does a great job of blocking wifi. 

And 4k takes quite a bit more bandwidth for streaming than 1080p does. 

You can also check on the roku what your connection quality/strength is. 

You might not have a good enough connection for streaming. 

Also, without knowing if you're on 2.4ghz or 5ghz, that can cause issues. 2.4ghz is a slow network and sensitive to interference. It might not have the capability where its at to stream 4k. Tough to know with limited info. 

https://support.roku.com/article/115015678567