Orbi WiFi 7 RBE973
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CBR 750 with xfinity

Taylorinnyc
Guide

CBR 750 with xfinity

I'm on xfinity gig service and wanted to remove the xfinity xb7 modem because of a huge amount of devices that aren't able to connect. I bought the Cbr 750 Orbi modem/router/satellite and installed it. Initially I had my normal 1200-1400 mbps speed. In the last two days my speed dropped to around 600 and is not improving. I called xfinity, they say good signal on their end. Netgear says that 1 downstream channel is not locked and three upstream channels are not locked and that this is my problem? I'm not super knowledgeable on this. Both Netgear and xfinity are blaming the other of course. Just looking for ideas where to turn to fix this. If it can't be resolved I will have to go to some different hardware. These speeds won't work for me. Thanks so much!

 

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FURRYe38
Guru

Re: CBR 750 with xfinity

Please visit and post about this over in the Orbi with Cable modem forum:

https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cable

 

Thank you. 

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FURRYe38
Guru

Re: CBR 750 with xfinity

Please visit and post about this over in the Orbi with Cable modem forum:

https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cable

 

Thank you. 

Message 2 of 4
plemans
Guru

Re: CBR 750 with xfinity

@FURRYe38 is right on where to post. 

When you do, include a screen snip of the cable connections page and event logs. 

Also include how you're testing speeds (devices, website, wired/wireless)

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FURRYe38
Guru
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