Circle support on my new Orbi Wifi 6, RBK852?

[EVAg]

I just bought and received my brand new RBK852 WiFi 6 pair. I bought it in part because Circle was supported, via the Netgear link on this page: https://www.netgear.com/landings/circle/ which links to the supported routers: https://www.netgear.com/orbi/wifi-systems.aspx. 

Is Circle supported on AX6000, RBK852?

I can find no evidence of it in Router config and my Circle app doesn't recognize that I'm on a supported router... unless I'm doing something wrong.

Was this false advertising, or am I doing something wrong? Thanks!

[FURRYe38]

Only Orbi AC models are supporting Circle currently. Theres no time frame on if or when Circle will be supported on Orbi AX. 

Some to request here though:

https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home

[EVAg]

Thank you for the info appreciate it.

Wow, I am SUPER disappointed given that their website explicitly linked to circle-supported routers and all Orbi models showed. Feel very misled. 

Netgear PM group, I need an update on when this functionality will be released ASAP, given your misleading sales material.

We are now stuck all working from home with kids who need to be studying, and who all of a sudden have open access to the Internet all day.

[Oboxer926]

I am in the same position and just purchased the Wifi6 and expected Circle to be part of the purchase. Please fix!

[FURRYe38]

Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Good Luck

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@Oboxer926 wrote:
I am in the same position and just purchased the Wifi6 and expected Circle to be part of the purchase. Please fix!

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