Orbi WiFi 7 RBE973
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Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

ssylvan
Guide

DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

So I've noticed that when I use my Orbi in router mode, I get a lot of DNS_PROBE_FINISHED_NXDOMAIN errors in chrome. The error flashes for a bout a second and then the page loads. This happens a couple of times per day.

 

This does not happen if I use my ISPs router and set the Orbi to AP mode. So it seems like something is busted related to DNS with the Orbi where it occasionally fails to resolve something but then fixes itself. I've tried using automatic DNS as well as manually setting it to Cloudflare's DNS, but no difference. I've also flushed DNS and rebooted everything on my computer but again no dice (and again, this is not an issue when I let my ISPs router do the actual router stuff and turn the Orbi into an AP).

 

Anyone have any ideas what this is about? I don't see anything in logs relating to this.

Message 1 of 13
FURRYe38
Guru

Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

Please post about this over inthe Orbi AX forum:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

Message 2 of 13
CrimpOn
Guru

Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850


@ssylvan wrote:

So I've noticed that when I use my Orbi in router mode, I get a lot of DNS_PROBE_FINISHED_NXDOMAIN errors in chrome. The error flashes for a bout a second and then the page loads. This happens a couple of times per day.

Anyone have any ideas what this is about? I don't see anything in logs relating to this.


I guess you have already looked at suggestions like these:

https://www.hostinger.com/tutorials/fix-dns_probe_finished_nxdomain 

Message 3 of 13
ssylvan
Guide

Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

Yes. None of that stuff helps. The issue is 100% isolated to the Orbi itself. 

Message 4 of 13

Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

I'm having the same problem.  Did you ever figure out a solution?

Message 5 of 13
FURRYe38
Guru

Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What browser are you using? 

 

Is IPv6 enabled on the RBR? 


@internet-john wrote:

I'm having the same problem.  Did you ever figure out a solution?


 

Message 6 of 13

Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

I switched the DNS servers to use google's (8.8.8.8 and 8.8.4.4) and it seems to have resolved the issue for now (hopefully for good).

 

I'm using firmware v3.2.16.22_1.4.9 and Chrome browser.  IPv6 is disabled.

Message 7 of 13
FURRYe38
Guru

Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?


@internet-john wrote:

I switched the DNS servers to use google's (8.8.8.8 and 8.8.4.4) and it seems to have resolved the issue for now (hopefully for good).

 

I'm using firmware v3.2.16.22_1.4.9 and Chrome browser.  IPv6 is disabled.


 

Message 8 of 13

Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

It's the AT&T Arris BGW210-700.

Message 9 of 13
FURRYe38
Guru

Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

Orbi in router or AP mode behind the ATT modem. This modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop 

 

https://community.netgear.com/t5/Orbi-AX/Orbi-AX-6000-and-AT-amp-T-fiber-gateway-issue/m-p/1890125/h...


@internet-john wrote:

It's the AT&T Arris BGW210-700.


 

Message 10 of 13

Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

Thanks!  I switched the router to IP Passthrough mode (the closest thing to bridge mode available for the BGW-210).  I'll see if it makes a difference.

Message 11 of 13
FURRYe38
Guru

Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

Message 12 of 13
Ace321
Apprentice

Re: DNS_PROBE_FINISHED_NXDOMAIN errors on RBR850

Try this. I have Beta version (similar version number) on 7 series and my dns issues seem to be resolved
Message 13 of 13
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