Orbi WiFi 7 RBE973
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Re: Disconnect issues after removing satellite?

astainback
Apprentice

Disconnect issues after removing satellite?

I am at the end of my rope with the disconnect issues like most of you are.

I just unplugged my satellite and I am testing now.

I have the rbr750/rbs750.

 

Just curious if anyone has had issues running just the router.

 

Message 1 of 5
FURRYe38
Guru

Re: Disconnect issues after removing satellite?

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?

Message 2 of 5
astainback
Apprentice

Re: Disconnect issues after removing satellite?

Firmware Version
V4.6.3.16_2.0.51

 

arris surfboard modem

 

lots of reboots and downtime.

 

Message 3 of 5
astainback
Apprentice

Re: Disconnect issues after removing satellite?

So far, my most sensitive piece of equipment has not disconnected once since unhooking the satellite.

Google sent me a free chromecast that smokes the older roku 3 we usually use.

I don't use it much though, because it disconnects CONSTANTLY from the orbi.

It is flying now.

I moved the satellite a few weeks ago to a place that is not only closer to the router, but on the same entertainment stand that the chromecast is on.  
It would not stay connected for anything.

 

Message 4 of 5
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