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Facetime audio calls not working using iPhone

TheArtfulCodger
Aspirant

Facetime audio calls not working using iPhone

I have a Netgear Nighthawk MR60 mesh system with a WiFi router and one satellite. Since I installed it, I cannot make calls using my iPhone xs with either of my Mac computers. The window comes up telling me I’m using Facetime audio with my iPhone, but I immediately get a message in the window saying that the phone and the computer must be connected to the same WiFi network in order to complete the call.

On my Nighthawk app, all 3 devices show up on my 5 GHz network.

This worked with the former WiFi router I had and replaced. It was not a mesh system. That router had the ability to connect to either the 2.5 GHz or the 5 GHz network manually. Apparently, the Nighthawk does not have the manual connection option.

Has anyone else experienced this?

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FURRYe38
Guru

Re: Facetime audio calls not working using iPhone

Please post about this over in the Nighthawk MESH forum:

https://community.netgear.com/t5/Nighthawk-Mesh-System/bd-p/en-home-nighthawk-mesh-system

 

Thank you. 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.3.5(Router mode/LAG Disabled) & EX7700x2
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK953(v6.0.3.68) & XR450(v130), RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, and WNHDE111
Message 2 of 3
TheArtfulCodger
Aspirant

Re: Facetime audio calls not working using iPhone

Done.

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