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Forum Discussion
nickdid
May 19, 2022Aspirant
I just got a brand new Orbi 6 AX4200 RBK753
I just got a brand new Orbi 6 AX4200 RBK753. It has dropped internet connection with the router showing solid magenta/red and won’t reconnect or resolve the error without a power off reset for the ro...
FURRYe38
May 19, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
nickdid
May 19, 2022Aspirant
It’s a NetComm FTTC connection device
NDD-0300-02
NDD-0300-02
- FURRYe38May 19, 2022Guru - Experienced User
Does your ISP service the modem with a least time out by chance?
Seen others report that your ISP has a short least time out. Wondering if this would be happening and causing the RBR to drop from the modem. Modem may not be re-establishing the connection with the RBR for unknown reasons.
What Firmware version is currently loaded?
- nickdidMay 19, 2022AspirantNot sure about a least time out.
Previously had a Netgear NightHawke and if I had drop out it would simply come back.
But did have drop out on occasion.
Would love a solution to force it reconnect as otherwise works amazingly well.- FURRYe38May 19, 2022Guru - Experienced User
What Firmware version is currently loaded?
Does the Connection Device have a web page to check it's operation and any uptime and diagnostics by chance? Would be interesting to see if this reports similar changes in uptime when the RBR looses it's connection...
Do you still have your NH router by chance?