Netgear Orbi AX6000 - Open VPN Not Connecting While on Wifi

[RehanSaeed]

I have enabled DDNS and OpenVPN on my Netgear Orbi AX6000 and am able to use the Open VPN Android app to connect while on my mobile network. However, as soon as I connect to the WiFi, the app can no longer connect. Has anyone been able to get it to work?

I've modified my .ovpn configuration file to include all the certificates but have otherwise left the default configuration. It looks like this:

client
dev tun
proto udp
sndbuf 393216
rcvbuf 393216
push "sndbuf 393216"
push "rcvbuf 393216"
remote example.mynetgear.com 12973
resolv-retry infinite
nobind
persist-key
persist-tun
cipher AES-128-CBC
comp-lzo yes
verb 0

<ca>
-----BEGIN CERTIFICATE-----
...
-----END CERTIFICATE-----

</ca>
<cert>
-----BEGIN CERTIFICATE-----
...
-----END CERTIFICATE-----

</cert>
<key>
-----BEGIN PRIVATE KEY-----
...
-----END PRIVATE KEY-----

</key>

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

[RehanSaeed]

Firmware version: V4.6.3.16_2.0.51 

ISP: BT Fibre

ISP Modem: The fibre cable runs into a small wallmounted box which I guess is the ISP modem. I then have an RJ45 cable going into the Orbi.

[FURRYe38]

Turn OFF the RBS. Connect your mobile device to the RBR only and check.

Is Armor or IPv6 enabled on the RBR? 

[RehanSaeed]

Turned off the satelite router and that didn't help. I also had Armor and IPv6 enabled. When I also turned those off, that didn't help either.

[FURRYe38]

I would open a support ticket with NG and let them know what your seeing. 

[RehanSaeed]

According to the post below its not possible to connect to the Netgear routers Open VPN server while on the WiFi network. You can only do it from a separate network. Is this correct?

The problem is that I have to manually open the OpenVPN app and connect to my server every time I leave my home WiFi network. Is there a way to automatically get the OpenVPN client app to connect but only for the mobile network (I can't see a way). What is the best way to achieve automaticaly connect?

https://community.netgear.com/t5/Orbi/Orbi-OpenVPN/m-p/1282586/highlight/true#M6993