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MalShakes's avatar
MalShakes
Aspirant
Aug 16, 2021
Solved

New Xfinity 1200mbps service with Motorola MB8611 Modem - Only Getting 650mbps in ORbi app on RBR750

Xfinity technician visited today and confirmed that he is seeing 1300mbps coming in.   Factory reset since then and still getting the same result.    2.4ghz set to port 11 5ghz - port 48   20/...
  • FURRYe38's avatar
    FURRYe38
    Aug 17, 2021

    There currently is a known problem with the onboard speed test app showing inaccurate speed results. NG is aware of tihs. 

    Use a external speedtest app like ooklas installable speed test app on a wired PC. You should see near 900mpbs on the wire. 

     

    Your iphone speeds are to spec for that device.