Re: Orbi 850 paired with CM2050V Voice Modem (Xfinity Activation Issue)

Doug-48051 · ‎2021-10-15

Also posted in Cable Modems Forum.

I just purchased a Nighthawk 2050V Modem with Voice. This device is to replace my Xfinity Voice modem. The 2050V is a modem only, I am planing on using it with my Orbi 850. The Xfinity activation say it verified the account but Xfinity states the device is in bridge mode and appears offline to their network.

Netgear support states this is a modem ONLY and can not be taken out of bridge mode.

Question: How do I get my ISP (Xfinity) to add this device if it is Modem Only is bridge modem?

Thanks

Doug-48051
Orbi Wifi 6 and SAT
OS: Win10 | 36 connected devices | Router and Sat. about 50 ft a part. (two walls)

FURRYe38 · ‎2021-10-15

Once the ISP gets the CM modem connected correctly, the 8 series should connect well to the CM modem. I had mine connected to the CM2000 when I had it online. Enjoy the 2.5Gb connection rate betwen the modem and RBR.

https://community.netgear.com/t5/Cable-Modems-Routers/CM1000-Lost-Internet/td-p/2148900/jump-to/firs...

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700