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Forum Discussion
lisakc
Sep 28, 2022Tutor
Orbi 960 Wifi Extender
Just learned we need a Wifi Extender for our new Orbi 960, AXE 11000, wifi 6E system to connect to an outside solar battery. Is there any alternative to a $600 extra satellite? Many thanks to all in ...
FURRYe38
Sep 28, 2022Guru - Experienced User
Shouldn't need a extender.
If it's FW isn't updating then they need to look into why.
Is the device connecting to the Orbi system?
lisakc
Sep 28, 2022Tutor
It has its own network, but apparently, the signal isn't strong enough. I just don't like the hole in the wall.
- FURRYe38Sep 28, 2022Guru - Experienced User
So does it support wireless connecting to a host router system or does it need a ethernet connection?
There should be plenty of signal from the Orbi system for it to connect to being that distance from the system.
Seems like the Mfr needs to troubleshoot a bit more.
You can try the IoT wifi network on the Orbi system and see if it sees that SSID.Don't enable the separate 6Ghz wifi network, not needed.
- CrimpOnSep 28, 2022Guru - Experienced User
I think we are having a hard time understanding how this solar battery system is supposed to connect to the owner's home network:
- With an Ethernet cable?
- To WiFi (probably 2.4G)?
Would really like to see a link to that installation manual.
- lisakcSep 28, 2022Tutor
Situation is that the battery went kaput after missing about 4 firmware updates... we have no access to that info, so the tech came out and said that firmware updates are pushed from the manufacturer, and it needed a consistent strong signal on its SSID. They want to hard wire a wifi extender to the system and plug it in in the room on the other side of the concrete outer wall. I do not claim to completely understand this, but this is what I was told.
- CrimpOnSep 28, 2022Guru - Experienced User
lisakc wrote:
other side of the concrete outer wall.
The magic word ("concrete"). Concrete can dramatically reduce WiFi signal strength. I would be tempted to go outside next to the battery unit and see what signal strength the Orbi provides at that specific location. (Would be cool to know where the WiFi antenna is on the battery unit.) If you have an Android device or Windows laptop, there are many apps that will display the signal strength of each of your WiFi access points.
Unless that floor above is also concrete, I had assumed that being "directly under" the router, the signal strength would be fine.