Orbi WiFi 7 RBE973
Reply

Orbi AX Wifi 6 AC 4200 - Backhaul status

Rudolphy
Apprentice

Orbi AX Wifi 6 AC 4200 - Backhaul status

Dear all,

one question regarding backhaul satus for ax-satellites: What does "out of sync" mean? This status appears approx. every 2 hours. I only know "config sys" from my former ac-devices.

 

I am on latest firmware and backaul status of my both satellites is good.

 

Thanks for your help

Message 1 of 10

Accepted Solutions
Rudolphy
Apprentice

Re: Orbi AX Wifi 6 AC 4200 - Backhaul status

@FURRYe38 

 

I think I solved the problem by changing my setup. So far I had a RBR750 and 2 RBS750 and in one room an EX8000 repeater as an access point. On the satellite where the EX 8000 was wirelessly connected, the backhaul status was "out of synch". When I replaced the EX 8000 with a third RBS750, this message no longer appeared.

The system has been stable for three days now.

Strange, but it seems that the EX 8000 was to blame. The EX 8000 is also on the latest firmware

 

View solution in original post

Message 9 of 10

All Replies
FURRYe38
Guru

Re: Orbi AX Wifi 6 AC 4200 - Backhaul status

Be sure the RBR and RBS have same version of FW on each unit same as the RBR.

 

How are the RBS connected to the RBR? Wired or wireless? 

 


@Rudolphy wrote:

Dear all,

one question regarding backhaul satus for ax-satellites: What does "out of sync" mean? This status appears approx. every 2 hours. I only know "config sys" from my former ac-devices.

 

I am on latest firmware and backaul status of my both satellites is good.

 

Thanks for your help


 

Message 2 of 10
Rudolphy
Apprentice

Re: Orbi AX Wifi 6 AC 4200 - Backhaul status

All units are on same firmware, the satellites are connected wirelessly to RBR750, no daisychain. 

Message 3 of 10
FURRYe38
Guru

Re: Orbi AX Wifi 6 AC 4200 - Backhaul status

Try a factory reset on the one RBS, remove the RBS from the RBRs web page then try a re-sync. 

 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

Message 4 of 10
Rudolphy
Apprentice

Re: Orbi AX Wifi 6 AC 4200 - Backhaul status

Thanks for your hint, will do so and give feedback. Distance to RBR is 20 feet an 2 walls. 

Message 5 of 10
FURRYe38
Guru

Re: Orbi AX Wifi 6 AC 4200 - Backhaul status

These walls wooden or concrete? 

Message 6 of 10
Rudolphy
Apprentice

Re: Orbi AX Wifi 6 AC 4200 - Backhaul status

As I live in Germany, these are brick walls:-)

 

Right now, status out of sync appeares again. Have you seen this status before?

Message 7 of 10
FURRYe38
Guru

Re: Orbi AX Wifi 6 AC 4200 - Backhaul status

Try swapping locations with the other RBS. 

Solid brick or concrete will impact wifi signals.

 

Try the reset of the RBS while the RBS is in same room as the RBR and check it's status...

Message 8 of 10
Rudolphy
Apprentice

Re: Orbi AX Wifi 6 AC 4200 - Backhaul status

@FURRYe38 

 

I think I solved the problem by changing my setup. So far I had a RBR750 and 2 RBS750 and in one room an EX8000 repeater as an access point. On the satellite where the EX 8000 was wirelessly connected, the backhaul status was "out of synch". When I replaced the EX 8000 with a third RBS750, this message no longer appeared.

The system has been stable for three days now.

Strange, but it seems that the EX 8000 was to blame. The EX 8000 is also on the latest firmware

 

Message 9 of 10
FURRYe38
Guru

Re: Orbi AX Wifi 6 AC 4200 - Backhaul status

Good to hear. Sounds like the EX may have wandered to a different signal or something. Glad you got it working well.

Please mark your thread as solved so others will know. 

 

Enjoy. Smiley Wink

Message 10 of 10
Top Contributors
Discussion stats
  • 9 replies
  • 1412 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7