Orbi WiFi 7 RBE973
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Orbi AX6000 Ethernet Backhaul

johnny_rumely
Aspirant

Orbi AX6000 Ethernet Backhaul

Im having an issue using my Orbi AX6000 in ethernet backhaul,

 

The two satellites are showing as offline when i open up the orbi app, and they don't show when i login through the website (orbilogin) but when i manually type in the IP address on the web browser of the satellites it shows that they are online... Does anyone have any idea as to what could be causing this to happen? I have one satellite on each floor connected via ethernet, im running them in AP mode. 

 

Current Software Version: 4.6.8.5 (Router + 2 Satellites)

Message 1 of 4
FURRYe38
Guru

Re: Orbi AX6000 Ethernet Backhaul

How are they connected to the RBR? Directly behind the RBR or is there a lan switch in between?

https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-Sy... 📡

 

Message 2 of 4
johnny_rumely
Aspirant

Re: Orbi AX6000 Ethernet Backhaul

The two satellites are connected to a switch, due to lots of walls in my house, im putting a satellite on each floor (we have 3 floors) im connecting it via a switch, i have an ethernet cable plugged into a switch and then i have my orbi plugged into the switch, im doing this on each floor

 

Message 3 of 4
FURRYe38
Guru

Re: Orbi AX6000 Ethernet Backhaul

What is the Mfr and model# of the ethernet switch in the configuration?

What CAT# LAN cable are you using? CAT6 is recommended. 

Check LAN cables and connections. 

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