Orbi WiFi 7 RBE973
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Re: Orbi CBR750 significant slow down

LJ3000
Guide

Orbi CBR750 significant slow down

CBR750 — Orbi WiFi 6 DOCSIS 3.1 Mesh WiFi Cable Modem Router

Firmware version V4.6.3.6
App version 2.11.0.11

In last two days, my Download speed dropped from between 1200-1400 to 500-600. Had this model since March 2021 and first time a download speed drop has persisted more than a few hours. Tried calling support and they provided basic advice and had me change a couple settings and said everything else looked okay and to give it 24 hours. The drop seems to have started happening right after I installed the last firmware update. I called ISP (xfinity) and they said everything is fine on their end and they are sending 1g speeds. I paid $1k for the modem router combo plus two satellites and netgear tech on the phone says I need to pay a subscription if I need advanced help. I am so disappointed. Has anyone else experienced a slow down after latest firmware update?
Message 1 of 4
FURRYe38
Guru

Re: Orbi CBR750 significant slow down

Please post about this over in the Orbi with Cable Modem forum:

https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cable

 

Thank you.

Message 2 of 4
LJ3000
Guide

Re: Orbi CBR750 significant slow down

Thank you, posted to the other forum. Internet speed is still slow today. I hope this is resolved soon.
Message 3 of 4
FURRYe38
Guru

Re: Orbi CBR750 significant slow down

Message 4 of 4
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