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Re: Orbi RBK753 very slow WiFi speeds after software update
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Orbi RBK753 very slow WiFi speeds after software update
I have a 1gb internet service from virgin media and have put the Virgin media router into modem mode and the Orbi RBK753 into router mode on the ground floor.
all worked great until I updated to the firmware version V4.6.3.7_2.0.49 where before I got WiFi speeds of 500-700mb, I'm now getting 20mb at best on the router and satellites. I've now switched off the satellites and I've tested on multiple devices and I'm getting the same speeds. I've also switched off both the VM and orbi router and it's the same result.
please confirm if anyone has encountered such issues and if they've managed to resolve it.
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Re: Orbi RBK753 very slow WiFi speeds after software update
Feel free to post your experiences in this thread:
Did you continue to use the system after FW was updated or did you power OFF the system for 30 seconds then back ON or was there a factory reset and setup from scratch performed?
How was FW updated? Orbi app? Manually or Auto update?
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Re: Orbi RBK753 very slow WiFi speeds after software update
I updated the FW from the orbi app and after that I continued to use the system but saw download speed hitting 20mb at best.
I then did a factory reset and the speeds improved dramatically. But still I perform a speed test on the orbi app and get around 500mb whereas before it was hitting 900mb.
any recommendations for tweaking the settings form the admin webpage? Or anything else I should do?
many thanks
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Re: Orbi RBK753 very slow WiFi speeds after software update
Thats now a know issue that NG needs to fix on this version of FW.
Just be sure your getting to spec speeds wtih a external installable speed test on a PC or mobile device.
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Re: Orbi RBK753 very slow WiFi speeds after software update
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Re: Orbi RBK753 very slow WiFi speeds after software update
IT only effects the speed results on the speed test app. Actual speeds should be good thru external speed test apps.
NG has been make aware of this issue.
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Re: Orbi RBK753 very slow WiFi speeds after software update
After I performed a reset, as I mentioned the speeds semantically improved but plummeted to 20mb again on the independent speed app by ookla when I adjusted the settings on the admin page as I did before to my personal requirements.
What a mess this is
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Re: Orbi RBK753 very slow WiFi speeds after software update
I don't have the 7 series and v4 FW so I can't compare.
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