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Orbi RBR350 Unable to register product

Andy_Yliko
Follower

Orbi RBR350 Unable to register product

Hello,

 

Could someone help me when I don’t get to register
new RBR350 router.

Mynetgear website says "Unable to register product to your account: Product not found."

The phone application hangs when registering the router.

However, the Internet connection works without any problems.

 

BR

Andyl

Message 1 of 3

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olympos1625
NETGEAR Employee Retired

Re: Orbi RBR350 Unable to register product

Hi Andy_Yliko,

 

Thank you for reaching out. Please DM us the serial number of your Orbi system and your registered email address.

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team

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Message 3 of 3

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FURRYe38
Guru

Re: Orbi RBR350 Unable to register product

Can you get it registered thru here? 

https://www.netgear.com/support/#

 

Might need to contact a forum moderator to help you out.

@Blanca_O @olympos1625 

Message 2 of 3
olympos1625
NETGEAR Employee Retired

Re: Orbi RBR350 Unable to register product

Hi Andy_Yliko,

 

Thank you for reaching out. Please DM us the serial number of your Orbi system and your registered email address.

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team

Message 3 of 3
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