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Orbi RBR750 Router & 2 Satellites - One Satellite bearing the full load.

mattybme
Aspirant

Orbi RBR750 Router & 2 Satellites - One Satellite bearing the full load.

I had some troubles with my RBR 750 a week or so and support requested I flash the firmware and then perform a shock reset on the rotuer. This I performed and things seem to be working but I am seeing one of the two satellites is carrying the entire load. All connected devices are going through the one, not the router and not the other satellite. Anything I should be doing to disperse the devices across all three?

Message 1 of 10
FURRYe38
Guru

Re: Orbi RBR750 Router & 2 Satellites - One Satellite bearing the full load.

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

Message 2 of 10
mattybme
Aspirant

Re: Orbi RBR750 Router & 2 Satellites - One Satellite bearing the full load.

Firmware version is Firmware: 4.6.5.14_2.9.54

Verizon Fios G3100 is the ISP and Router. Orbi Router in AP Mode.

I have not moved those satellites since the troubles began. One is about 50 ft from Router on same floor and the other is about 30 ft from Router one floor above. 

Hmm we just lost internet and the Router updated the Wifi/Network name to Admin but with same password. Never seen that before. I am back up.

Message 3 of 10
FURRYe38
Guru

Re: Orbi RBR750 Router & 2 Satellites - One Satellite bearing the full load.

Does the front LED turn on PINK with this happens on the RBR? 

 

Is the wifi disabled on the host ISP router?

What is the size of your home? Sq Ft?

 

Message 4 of 10
mattybme
Aspirant

Re: Orbi RBR750 Router & 2 Satellites - One Satellite bearing the full load.

When we had the outage blip this morning yep the ring on the Orbi router was pink/magenta. 

Wifi is disabled on the Fios Router and Orbi Router is setup in AP Mode.

House sq footage is 2,848.

Message 5 of 10
FURRYe38
Guru

Re: Orbi RBR750 Router & 2 Satellites - One Satellite bearing the full load.

If you turn OFF the RBS and leave just the RBR running, does this still happen?

When you set up the RBR for AP mode, did you set Dynamic or set a Static IP address configuration on the RBR? 

 

Message 6 of 10
mattybme
Aspirant

Re: Orbi RBR750 Router & 2 Satellites - One Satellite bearing the full load.

No Dynamic or Static IP set on the Orbi Router no. If I turn off both RBS the devices connect to the RBR.

Message 7 of 10
FURRYe38
Guru

Re: Orbi RBR750 Router & 2 Satellites - One Satellite bearing the full load.

For AP mode there are two modes to get the IP configuration, Dynamic or Static.

Are you sure the RBR is in AP mode or is it in router mode? 

Message 8 of 10
mattybme
Aspirant

Re: Orbi RBR750 Router & 2 Satellites - One Satellite bearing the full load.

Oh sorry yes the IP config is Dynamic. Sorry I was thinking Dynamic DNS which is not configured. 

Screen Shot 2022-03-14 at 10.56.20 AM.pngScreen Shot 2022-03-14 at 10.56.10 AM.png

Message 9 of 10
FURRYe38
Guru

Re: Orbi RBR750 Router & 2 Satellites - One Satellite bearing the full load.

So turn one RBS, the one that isn't seeming to take the full load and see what connects to it.


@mattybme wrote:

No Dynamic or Static IP set on the Orbi Router no. If I turn off both RBS the devices connect to the RBR.




Message 10 of 10
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