Orbi RBR750 cant get my Samsung Refrigerator to connect

[Jmstout1980]

I have a netgear AX4200 Orbi wifi 6 high performance while home mesh system. Product #RBR750. I can't get my Samsung smart fridge to even show up on the list of devices. Everything else works fine. Did I just waste my money on a smart fridge I can't even use? The fridge can find the network and connect to it.. but there is no internet connection. This is very frustrating to say the least. Ive been at it for a few hours now.

[Averroes-0]

You may find this thread helpful. Helped me solve my wifi connectivity issue

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/RBR750-not-connecting-to-ice-fridge

[Mikey94025]

To help connect your Samsung kitchen, try setting your CTS/RTS Threshold to 2347 to maximize compatibility with older wireless devices:

1. Go to the web admin portal at http://orbilogin.com/
2. Click to the Advanced tab, Advanced left menu, Wireless Settings
3. Set CTS/RTS Threshold to 2347 for both 2.4hz and 5Ghz networks
4. Press Apply

See if that helps.  If problems still persist, next try disabling AX mode for the 2.4Ghz band:

1. Go to http://orbilogin.com/
2. Click to the Advanced tab, Setup left menu, Wireless Setup
3. Uncheck "Enable 2.4G" under the top Enable AX section
4. Press Apply

[Cortez254]

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@MyLabCorp wrote:
I have a netgear AX4200 Orbi wifi 6 high performance while home mesh system. Product #RBR750. I can't get my Samsung smart fridge to even show up on the list of devices. Everything else works fine. Did I just waste my money on a smart fridge I can't even use? The fridge can find the network and connect to it.. but there is no internet connection. This is very frustrating to say the least. Ive been at it for a few hours now.

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These settings (disable AX mode, CTS at 2347) slowed down other devices, and did not solve the problem with the TV. It still did not get an IP address. Thanks though.