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Orbi RBR850 into insight

OldBullOne
Aspirant

Orbi RBR850 into insight

Does anybody know if I can add this router into insight?
Insight shows it, tells me to use a code (which it shows me) and go to the routers webpage...but I can't figure out what to do there...
Message 1 of 6
FURRYe38
Guru

Re: Orbi RBR850 into insight

Have you tried using the Enter Serieal Number option at the bottom of the Insight app? You would look at the serial number at the bottom of the RBR...

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 2 of 6
OldBullOne
Aspirant

Re: Orbi RBR850 into insight

Tnx, tried that, as well as scanning the code...but insight won't let the Orbi in...I guess the attached photo shows the state of things.
Which is strange...why?
Message 3 of 6
FURRYe38
Guru

Re: Orbi RBR850 into insight

Seems like Orbi AX is not supported by the app. Smiley Frustrated

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 4 of 6
OldBullOne
Aspirant

Re: Orbi RBR850 into insight

Yup...although I don't know why not. This misleading part is the message to share that key somehow magically...

We'll wait and see,

Tnx,

H.
Message 5 of 6
FURRYe38
Guru

Re: Orbi RBR850 into insight

Might make contact with NG support and see.

@Blanca_O 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

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