Orbi Router RBS750 shows as LAPTOP and disconnected

[Zappapa007]

I use the Orbi RBS750 series (1 Router + 5 Satellites). On the admin page my router will be shown as a LAPTOP (not as a router) with the status "Disconnected". Due to the fact that I am facing Wifi drop very often I am curios if this could be the problem. Any suggestions from the community? Thanks for your help. Daniel

[plemans]

Is it a laptop and just showing in the wrong section? Did you compare the mac address?

[Zappapa007]

It is definitely not a laptop. Also the icon shows the router. And as mentioned i have 1 router and 5 satellites. 

[plemans]

I understand you have 1 router and 5 satellites. you photo didn't show much for details through. 

What firmware is on the router? 

And on the satellites? 

What modem/gateway is it connected to? 

Does it show up properly if you reboot? 

Or if you factory reset/reinstall?

[FURRYe38]

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)?