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RBK 753 Download 1/2 of Upload Speed on Satellite

redreb
Aspirant

RBK 753 Download 1/2 of Upload Speed on Satellite

Just picked up the RBK753.  I live in an apartment with google fiber.  The fiber jack is at one end of the apartment, while my office is at the other.  I'm looking to use mesh as a way to get ethernet internet into the office without leaving cables strewn across the floors (there's nowhere to tuck them, and I can't go making drops). So essentially I'm relying on the backhaul for connectivity.

 

One Router, one Satellite (not using the second satellite). They are approximate 30ft apart with a wall between them. Both are running firmware 3.2.16.6

 

  • If I connect my PC to the router via ethernet (super long cable), I'm getting 900/900 as expected.
  • If I connect my PC to the satellite via ethernet, I'm getting 350/850
  • Same desktop, same network card, same cable in both test scenarios, cable with the two different results based on whether I connect to the router vs. the satellite.

I would expect some speedloss given that I'm relying on wireless to get from one spot to the other, but I would have expected that speedloss to affect the download and upload roughly the same.  I would never expect a difference of over 50% like this.

 

I have already tried rebooting both router and satellite, as well as doing factory resets on both, but results did not change.

 

Any thoughts on what might be going on here?  Thanks in advance!

Message 1 of 4
FURRYe38
Guru

Re: RBK 753 Download 1/2 of Upload Speed on Satellite

You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-...

My Setup Internet Cable 1000↓/50↑ CAX80 Mode Mode | ISP SparkLight | Wifi Router Orbi CBR752 v4.6.7.7(Gateway Mode), Wired BackhaulSwitches Netgear GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, CBR750, RBK953(v6.0.3.68) & XR450(v130), RBK853 v4.6.7.5(AP) & RBK752 v4.6.7.5, RBK50(v23), SXK30(v110), R7000(v34), R7800(v84), R7960P(v84), RAXE500(v78), EX7500/EX7700, GS308v3 and WNHDE111


 


 


Testing

Message 2 of 4
redreb
Aspirant

Re: RBK 753 Download 1/2 of Upload Speed on Satellite

I guess I should have mentioned I've been through that document and have tried all of that - the download is less than half the upload when connected to the satellite via ethernet.

Message 3 of 4
FURRYe38
Guru

Re: RBK 753 Download 1/2 of Upload Speed on Satellite

What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

 

Something you may want to contact NG support about. 

My Setup Internet Cable 1000↓/50↑ CAX80 Mode Mode | ISP SparkLight | Wifi Router Orbi CBR752 v4.6.7.7(Gateway Mode), Wired BackhaulSwitches Netgear GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, CBR750, RBK953(v6.0.3.68) & XR450(v130), RBK853 v4.6.7.5(AP) & RBK752 v4.6.7.5, RBK50(v23), SXK30(v110), R7000(v34), R7800(v84), R7960P(v84), RAXE500(v78), EX7500/EX7700, GS308v3 and WNHDE111


 


 


Testing

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