Reply

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

Dd852
Luminary

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

Maybe we underestimate the complexity of mesh - when I was at my low point with Netgear and high point of frustration, I started researching competitors thinking about jumping ship... but when you delve into their community websites there seems to be just as much bitterness and anger at firmware problems. I honestly don't think anyone has found the golden ticket of great performance combined with flawless firmware updates combined with decent customer service. Unfortunately. There would seem to be a great market opportunity for someone to fill!

Message 26 of 57
FURRYe38
Guru

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

v4 initial version was supposed to bring in Smart Parental Controls which had been missing since Orbi AX first launched. Seemed to bring in headaches instead. Smiley Embarassed

 


@tjtrimble wrote:

I installed this version yesterday morning....everything is looking good & stable so far.  I wonder why Netgear is having such a tough time with their firmware?  I'm not seeing many new features in these releases.  The only new feature I want to see is an opt out of automatic firmware upgrades!


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 27 of 57
N3tworkDud3
Apprentice

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences


@Dd852 wrote:

Maybe we underestimate the complexity of mesh - when I was at my low point with Netgear and high point of frustration, I started researching competitors thinking about jumping ship... but when you delve into their community websites there seems to be just as much bitterness and anger at firmware problems. I honestly don't think anyone has found the golden ticket of great performance combined with flawless firmware updates combined with decent customer service. Unfortunately. There would seem to be a great market opportunity for someone to fill

 

But businiesses have been using systems like this for well over a decade. Think about it - you go to a large buiilding where one business resides and they have Wi-Fi. You don't change SSID's when you move around - the same SSID works everywhere they enabled it. 

 

People who use Ubiquity swear by them. I've seen a lot of positive reviews, including wiith firmware, on ASUS products. 


 

Message 28 of 57
RelaxMinders
Guide

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

Why the link to a random .nl domain? Doesn't support give out a netgear url?

Message 29 of 57
FURRYe38
Guru

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

Was given to a user who called NG support and the user posted it. No idea when NG will officially post something. Use at your own risk. 

I loaded it up on mine. No issues so far. 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 30 of 57
RelaxMinders
Guide

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences


@Dd852 wrote:

Maybe we underestimate the complexity of mesh - when I was at my low point with Netgear and high point of frustration, I started researching competitors thinking about jumping ship... but when you delve into their community websites there seems to be just as much bitterness and anger at firmware problems. I honestly don't think anyone has found the golden ticket of great performance combined with flawless firmware updates combined with decent customer service. Unfortunately. There would seem to be a great market opportunity for someone to fill!


Indeed. So far, Orbi reminds me of the old saying about democracy: "It is the worst there is, except for all others that have ever been tried."

Message 31 of 57
FURRYe38
Guru

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

Users have the freedom to go else where too. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 32 of 57
RelaxMinders
Guide

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

> ASUS

 

ASUS has a lot to recommend it, but mesh performance for me was consistently unfixable. When there is overlap and devices frequently move between devices .. like, say, people with phones walking around a house! .. connectivity failed all the time. Couldn't keep it.

Message 33 of 57
FURRYe38
Guru

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

I have a friend whos on his 4th ASUS GT-AX1100 due to the 2.5Gb port failing when he connected his xbox to it. No idea if ASUS ever fixed it. Mines working ok however I haven't connected a xbox to this port. Saw slow wireless speed issues on mine which seems to be fixed for Bridge mode now. Router mfrs are not perfect. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 34 of 57
CrimpOn
Guru

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

Very strange.  The XBox specs I find on-line say it has a 10/100/1000 ethernet port.  The Asus 2.5G port is 2.5/1.  Hard to see how connecting a gigabit device to a 2.5G ethernet port could cause the port to fail.  So odd.

I love my Orbi.
Message 35 of 57
FURRYe38
Guru

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

Ya, I believe something in there FW or the HW causes it to fail. I thought about connecting my xbox up however didn't want to take the risk. It's been working with a 2.5Gb ethernet PCI adapter connected to it since I installed it. I told same thing to my friend and mentioned to avoid connecting the console to it unless he can find a 2.5Gb device to connect to it. He's still working with ASUS support on it I think. They've just announced another new router with same 2.5Gb port. Were wondering if this has same problem...or not. 


@CrimpOn wrote:

Very strange.  The XBox specs I find on-line say it has a 10/100/1000 ethernet port.  The Asus 2.5G port is 2.5/1.  Hard to see how connecting a gigabit device to a 2.5G ethernet port could cause the port to fail.  So odd.


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 36 of 57
N3tworkDud3
Apprentice

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences


@RelaxMinders wrote:

> ASUS

 

ASUS has a lot to recommend it, but mesh performance for me was consistently unfixable. When there is overlap and devices frequently move between devices .. like, say, people with phones walking around a house! .. connectivity failed all the time. Couldn't keep it.


Can you say when and with what devices from Asus you tried? One of the articles I found describing Asus Mesh is linked below. Apparently, success depends on how you mix and match the system:

 

https://dongknows.com/best-aimesh-routers-and-combos/

 

 

Message 37 of 57
NGSvensk
Apprentice

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

Update on this firmware.  It works! No disconnects.  Satelite works well... mesh seems to work at picking up moving clients. 3 days and counting

 

Message 38 of 57
Garwoofoo
Apprentice

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

I'm also liking this firmware. Compared to the release firmware, the connection of various devices to the satellites seems stronger and I'm not seeing any of the intermittent reboot/flashing light issues I was getting. Everything's been stable now for a couple of days and I'm happy with my Orbi system again.

 

(I am however running in AP mode. I think router mode has always caused more issues with the v4 firmwares. So upgrade at your own risk).

Message 39 of 57
Dd852
Luminary

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

I'm in router mode and I am also having an excellent experience with this (unofficial) update. Hope they make it production mode for all soon.

Message 40 of 57
elayton28
Apprentice

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

Now that I am hopefully unbanned from posting I too am looking forward to trying this new FW out this weekend.

 

 

Message 41 of 57
FURRYe38
Guru

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

What makes you think you were banned? 


@elayton28 wrote:

Now that I am hopefully unbanned from posting I too am looking forward to trying this new FW out this weekend.

 

 


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 42 of 57
elayton28
Apprentice

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences


@FURRYe38 wrote:

What makes you think you were banned? 


@elayton28 wrote:

Now that I am hopefully unbanned from posting I too am looking forward to trying this new FW out this weekend.

 

 


 


I don't think, I know.  Not worth getting into...I just want this Firmware nightamre to be resolved so I can use my very expensive paperweight as a mesh network.

Message 43 of 57
FURRYe38
Guru

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

Well if you have the 8 series Orbi AX system, give this version a try. Seems to be working way better for users who've posted about it. Mines working as well. 


@elayton28 wrote:
I don't think, I know.  Not worth getting into...I just want this Firmware nightamre to be resolved so I can use my very expensive paperweight as a mesh network.

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 44 of 57
Jeffoz
Apprentice

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

I just installed it and it looks proper. Since the previous firmware my Satellite never showed up as Satellite anymore but it was reported as client device. Updated the firmware to this beta and the Satellite shows up as Satellite again. Everything seems also stable so we will see over the next few weeks, but so far so good.
Message 45 of 57
Ely
Luminary
Luminary

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences


@FURRYe38 wrote:

What was happening and going on when you notice this crash? 

What brings you the idea of the system crashing? 

Was a power OFF of the RBR and RBS and Modem for 1 minute then back ON performed or was a full on factory reset performed after loading v11? 

 

Is this your current modem? ARRIS - SURFboard S33

 


@Ely wrote:

 


I'll make sure to do this, However eventually it did crash again today, but at least it's not crashing several times a day. Hopefully it'll get better before general release.

 


Well, what's weird is that it now usually crashes (Lights on the router and satellite turn pink and there's no internet connection on any device on the network) right after I finish a long session of watching Netflix, Prime video or YouTube. It used to crash while watching 4K videos on any platform. Other times it would just crash randomly for no reason.

 

Unfortunately it is still happening, but less frecuently. The device was factory reset using the 30/30/30 method and yes it has been power cybled several times since then. I'm honestly feeling like selling this device ASAP, but I'm not sure I can in good concience sell it to another poor soul.

 

I was thinking is it posible for me to reverse to previous old versions of the firmware? Perhaps I have more luck with older versions.  Would I be able to just download older versions from Netgear's site and just upload them to the router? would it accept it and not  brick it?

 

I'm seriously considering putting back my RBK50 which worked perfectly fine for years and served me well. 

 

Oh btw my modem is a Comcast provided Gateway XB7 with model number G4482A.

Message 46 of 57
CrimpOn
Guru

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences


@Yashur21 wrote:

Well, what's weird is that it now usually crashes (Lights on the router and satellite turn pink and there's no internet connection on any device on the network) right after I finish a long session of watching Netflix, Prime video or YouTube. It used to crash while watching 4K videos on any platform. Other times it would just crash randomly for no reason.

I was thinking is it posible for me to reverse to previous old versions of the firmware? Perhaps I have more luck with older versions.  Would I be able to just download older versions from Netgear's site and just upload them to the router? would it accept it and not  brick it?


Thanks for clarifying the meaning of "crash".  Sometimes the term is used to indicate the router rebooting.  When a "crash" occurs, does the LAN itself fail (in addition to internet access).  i.e. can devices 'ping' each other and connect to each other as long as internet access is not required (no DNS, no IoT 'cloud', etc.)

 

I am not aware of any restriction on downloading and installing previous firmware except that the router will update itself pretty quickly.  (There is an internal timer that compares the installed firmware version with the version on the Netgear web site.  There are several methods people use to block firmware updates.  The easiest is to sign up for a free account at OpenDNS.com and block access to Netgear servers as in message #10 of this post:

https://community.netgear.com/t5/Orbi/Disabling-Auto-Update-Force-Update-firmware-version-2-7-3-22-f... 

I love my Orbi.
Message 47 of 57
Ely
Luminary
Luminary

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences


@CrimpOn wrote:

@Yashur21 wrote:

Well, what's weird is that it now usually crashes (Lights on the router and satellite turn pink and there's no internet connection on any device on the network) right after I finish a long session of watching Netflix, Prime video or YouTube. It used to crash while watching 4K videos on any platform. Other times it would just crash randomly for no reason.

I was thinking is it posible for me to reverse to previous old versions of the firmware? Perhaps I have more luck with older versions.  Would I be able to just download older versions from Netgear's site and just upload them to the router? would it accept it and not  brick it?


Thanks for clarifying the meaning of "crash".  Sometimes the term is used to indicate the router rebooting.  When a "crash" occurs, does the LAN itself fail (in addition to internet access).  i.e. can devices 'ping' each other and connect to each other as long as internet access is not required (no DNS, no IoT 'cloud', etc.)

 

I am not aware of any restriction on downloading and installing previous firmware except that the router will update itself pretty quickly.  (There is an internal timer that compares the installed firmware version with the version on the Netgear web site.  There are several methods people use to block firmware updates.  The easiest is to sign up for a free account at OpenDNS.com and block access to Netgear servers as in message #10 of this post:

https://community.netgear.com/t5/Orbi/Disabling-Auto-Update-Force-Update-firmware-version-2-7-3-22-f... 


Thanks for your reply, 

 

Yes everything stops LAN and all, I haven't tried the pinging part, but I'm guessing it will also fail as all devices wireless or otherwise loose connectivity.

 

Thanks for the details, I might try that this weekend and see how it goes, it's really frustrating for a device that costed me over $600 at Bestbuy just a few months ago and has given me so much frustration.

I appreciate everyone's help over here.

 

 

Message 48 of 57
CrimpOn
Guru

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences

If you get the chance to test devices on the LAN, I'd appreciate it.  I understand that a WiFi system with no internet access is of no use to most people, but there is a technical difference.

Another question: when the Orbi crashes, is the web interface accessible (http://orbilogin.net)

(please forgive me if that was spelled out somewhere in the preceding messages)

I love my Orbi.
Message 49 of 57
FURRYe38
Guru

Re: RBK 8 Series Only - Unofficial v4.6.6.11 Firmware Experiences


@Ely wrote:

Oh btw my modem is a Comcast provided Gateway XB7 with model number G4482A. What mode is this gateway working in? This already has a built in router and wifi...


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 50 of 57
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