- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: RBK763S (AX5400). SSID reset required
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ever since purchasing my new RBK 763S, I have had an issue with a requirement to setup a new SSID after my Internet connectivity is dropped, or if we experience a power outage. If I do not change the SSID many IOT items (including my iPad) struggle to maintain connectivity. My service provider is Comcast, and my Cable modem is a Netgear CM1100. There are around 80+ items that are connected via the RBK763S on my home Network so when this does occur, the end effect is that I have to run around a reset the SSID and passwords for all of the IOT items that are on my Network. It is quite a burden in having to do this for so many of these IOT entities. Is there a way to get around this? Any ideas on what could be causing it?
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes. I use 50% on mine. Seems to also help steer devices to RBS as well vs the RBR. Orbi systems are fairly powerful.
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK763S (AX5400). SSID reset required
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
You don't need to change the SSID or should need a reset.
80 devices is kinda high...not sure if this will impact or cause what your seeing.
Can you disable say half of these device and see if this changes the behavior?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK763S (AX5400). SSID reset required
Current Software version is V6.3.1.0_1.1.41. Separation is ~20 ft to 1 Satellite (also through walls) and ~35 feet to the second Satellite (also through walls). About half of the devices are wired using Ethernet and Netgear switches. When fewer items are connected I was still having issues connecting my iPad with the previous SSID, changing my SSID was a solution one of the Netgear Tech support reps suggested after walking through the initial setup with me.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK763S (AX5400). SSID reset required
@Soloman wrote:
Current Software version is V6.3.1.0_1.1.41. Separation is ~20 ft to 1 Satellite (also through walls) < this would be WAY TOO close for this one RBS to the RBR.
and ~35 feet to the second Satellite (also through walls). About half of the devices are wired using Ethernet and Netgear switches.<What model # are these switches? When fewer items are connected I was still having issues connecting my iPad with the previous SSID, changing my SSID was a solution one of the Netgear Tech support reps suggested after walking through the initial setup with me.
What CAT# lan cable are you using?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK763S (AX5400). SSID reset required
Sounds good I will try separating the 1 Satellite that is within 20 feet - to greater than 30 feet. My LAN cables are mostly CAT6, although some of the in wall lines are still CAT5e. The switches are: GS208 (1), GS205 (2), GS908 (1), GS308V3 (1).
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK763S (AX5400). SSID reset required
Should I be looking at a different model of Orbi for my home? You implied that the 80+ devices were a bit too much for the RBK763S. Would the RBK850 series, or even the RBK950 series handle this quantity better - the total number of devices supported is a bit vague in the specs. One of the reasons I avoided the higher end models (in addition to the price difference ) is that with a 3100 sq foot house - these packages might overwhelm the size of the home and cause other issues.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK763S (AX5400). SSID reset required
Thanks for that reference, if that is blanket statement for the whole Orbi line, then at least I know that my issues are not related to the number of low end IOT devices that I have connected through the system. Most of the time these devices require little bandwidth -i.e. switches and sensors etc. So if I see the issue again, I will not have to look at replacing the unit.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK763S (AX5400). SSID reset required
I think for the most part spacial distances between the RBR and RBS will resolve what your seeing.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK763S (AX5400). SSID reset required
One more question - would reducing the transmitter power also help alleviate this issue?
I could take them down to 50% based on the size of our house.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes. I use 50% on mine. Seems to also help steer devices to RBS as well vs the RBR. Orbi systems are fairly powerful.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more