Reply

Re: RBK852 Cannot do a speedtest

johnny5126
Aspirant

RBK852 Cannot do a speedtest

Under Qos setup in AP mode, when I try to test the speed, I get the error:

 

The Speedtest failed to detect the bandwidth, please check your Internet connection or try again later.

 

I get internet service, can use speedtest.net or the app on my phone, so its not internet service.  Any ideas?

Message 1 of 10

Accepted Solutions
FURRYe38
Guru

Re: RBK852 Cannot do a speedtest

Try setting the IP and DNS to Dymanic instead of Static...

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CBR750 Modem | Wifi Router CBR750(v.7) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

View solution in original post

Message 4 of 10

All Replies
FURRYe38
Guru

Re: RBK852 Cannot do a speedtest

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

 

Is the RBR set for static or dynamic IP and DNS addressing? I saw this issue late last year while in AP mode while using Static IP and DNS addresses. Works when using Dynamic addressing. NG fixed this in a later version of FW. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CBR750 Modem | Wifi Router CBR750(v.7) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 2 of 10
johnny5126
Aspirant

Re: RBK852 Cannot do a speedtest

I just updated to the latest firmware when I got these 2 days ago. It's set to AP mode, static ip, dns 1.1.1.1.
Message 3 of 10
FURRYe38
Guru

Re: RBK852 Cannot do a speedtest

Try setting the IP and DNS to Dymanic instead of Static...

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CBR750 Modem | Wifi Router CBR750(v.7) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 4 of 10
johnny5126
Aspirant

Re: RBK852 Cannot do a speedtest

And that fixed it and the NTP server as well.  Another bug that needs to be squashed....

Message 5 of 10
FURRYe38
Guru

Re: RBK852 Cannot do a speedtest

IT has been. You can wait for next FW update or ask for the beta. 

 

Enjoy. Smiley Wink

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CBR750 Modem | Wifi Router CBR750(v.7) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 6 of 10
johnny5126
Aspirant

Re: RBK852 Cannot do a speedtest

I asked but never received a response.
Message 7 of 10
FURRYe38
Guru

Re: RBK852 Cannot do a speedtest

Maybe today since the weekend is over. Smiley Wink

@Christian_R 

 

If you don't get any responce, send me a PM. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CBR750 Modem | Wifi Router CBR750(v.7) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 8 of 10
dglsmcd_USMC
Luminary

Re: RBK852 Cannot do a speedtest

I have the 852 in AP mode behind an ASUS router-when you go to the page in the RBR GUI which changes the RBR/RBS to AP mode it specifically says "Static" not recommended-I have used dynamic with the most recent firmware release and a couple betas without speedtest issues. FYI

Message 9 of 10
FURRYe38
Guru

Re: RBK852 Cannot do a speedtest

IT has been. So you can use either Static or Dynamic. You can wait for next FW update or ask for the beta. 


@dglsmcd_USMC wrote:

I have the 852 in AP mode behind an ASUS router-when you go to the page in the RBR GUI which changes the RBR/RBS to AP mode it specifically says "Static" not recommended-I have used dynamic with the most recent firmware release and a couple betas without speedtest issues. FYI


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CBR750 Modem | Wifi Router CBR750(v.7) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 10 of 10
Top Contributors
Discussion stats
  • 9 replies
  • 1048 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 6E