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Forum Discussion
RBK852 wan port is not connecting
hello, i have RBK852 Orbi router/satalite connected to CM1200 and it has been working great until last night when the wan port is not connecting to the internet. (magenta light) I used an old router...
Thank you both, it still looks like the wan port on. The Orbi is damaged from the lightning struck that hit the ISP tap. When I switched to “bridge mode “ the Orbi router was able to connect to my older router that is working with the modem and speed is reasonable.
The issue now is that the satellite is not connecting, not sure if it is because of “bridge mode”
Thanks!
The issue now is that the satellite is not connecting, not sure if it is because of “bridge mode”
Thanks!
If you feel the Orbi is damaged, I would contact NG support and ask about RMA options.
https://my.netgear.com/support/contact.aspx
Did you put the RBR in to AP mode?