Orbi WiFi 7 RBE973
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RBR750 Guest Wifi drops Internet

Causaelity
Aspirant

RBR750 Guest Wifi drops Internet

Reposting here per recommendation:

Hi, when using my guest network, after a period of time we appear to lose the internet (wifi remains active). We currently use the latest Firmware: V4.6.5.14_2.0.54. If I disable the guest network and turn it back on, Wifi works again. If we do nothing, internet eventually comes back. I found a similar thread on this for the RBR50 that was solved with a newer firmware, but there isn't anything newer. I tried resetting the device and setting it up from scratch again, and that did not resolve any issues.  I've tried both WPA2 and WPA3 and the issue still happens.

 

Thoughts?

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SW_
Prodigy
Prodigy

Re: RBR750 Guest Wifi drops Internet

If you have "Auto" for WiFi channel selection 2.4GHz, change it to static channel, pick non-congested channels for both 2.4GHz & 5GHz via NetSpot, to see if that helps.

Message 2 of 3
FURRYe38
Guru

Re: RBR750 Guest Wifi drops Internet

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