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asdf4137's avatar
asdf4137
Aspirant
Apr 28, 2022

RBR750 - Have Internet and can ping router, but web management not accessible

Orbi RBR750 that suddenly doesn't exist when I go to access it via 192.168.1.1. The app also doesn't work. Internet works just fine. And I can ping it with "ping -c3 192.168.1.1" and it's obviously there.
Just clueless as to why the web interface and app suddenly don't work.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    have you tried other browser? 

    What modem/gateway do you have it connected to? 

    • asdf4137's avatar
      asdf4137
      Aspirant

      Yes, I've tried Firefox and Chromium/Chrome

       

      It's a Spectrum modem. I don't have access to it right at this moment to tell you what it is.

    • asdf4137's avatar
      asdf4137
      Aspirant

      Only thing I can figure is that I updated the firmware a few weeks ago. Haven't accessed it since then so I think that may have done something. No idea what I do to fix this aside from a hard reset. Which I'd like to avoid doing if at all possible.

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        and it has been turned off and back on again?