RBR750/RBS750 download speed dropped 300Mbps after fw 4.6.3.7

[Lloydmal]

My Ookla speedtests went from 940/41 download/upload speeds to 600/41 download/upload speeds after the firmware upgrade. There was no change to my isp or router. I've tried restarting, but that did not help.

[FURRYe38 · Accepted solution]

Test your speed with a wired PC and Ooklas installable speed test app instead of Orbi app.

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@Lloydmal 

[FURRYe38]

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

[Lloydmal]

Thank you. I’ll check that

[FURRYe38 · Accepted solution]

Test your speed with a wired PC and Ooklas installable speed test app instead of Orbi app.

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@Lloydmal 

[Lloydmal]

@FURRYe38 thank you again. I was able to test wired connection with a chromebook. Wired to the modem I saw 900Mbps down and wired to the router I saw 870Mbps down, so no issue with speed, only the speed test on the router

[FURRYe38]

Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.

[Lloydmal]

Thanks will definitely do that. I have an older backup but will get a more current one

[FURRYe38]

👍