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I have an ORBI RBK853. I set up the network and the 2.4G connects fine to the internet, but the 5G will not connect. I have rebooted the router several times and I still get the Magenta light of death.
What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What wifi devices are you connecting?
Has a factory reset and setup from scratch been performed since last FW update?
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