RBR850 slow download fast upload (wired)

[NHLonghorn]

I recently switched to TDS fiber (gigabit) and got an Orbi RBK853.

Using the Orbi's built in speed test I get 250-300Mbps down and 975Mbps up.

Any ideas why my download speed is so much slower than my upload speed?  I tried switching to AP mode, but then I couldn't connect to the Orbi any more so I had to do a factory reset.

I'm on V3.2.18.1 firmware.  I saw there was a newer version on the website, but when I try to do an automatic update my Orbi is saying no newer firmware is available.

[FURRYe38]

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What speed do you get with a wired PC connected to the RBR using Ooklas installable speed test app? Test the same wit the wired PC connected to the ISP Modem/ONT with out the RBR connected... 

[NHLonghorn]

I'm at the office now so probably won't be able to provide this info until I get home.  Will update post when I can.

[FURRYe38]

👍

[NHLonghorn]

It is a Calix 711GE ONT.

I haven’t been able to kick my kids off the internet yet to run a speed test on my laptop so that might have to wait until tonight.

[FURRYe38]

Ok, just checking for router at the ONT. None here.