RBR850 turn off 5 ghz so 2.4 connects

[rschein]

I have an IOT light that needs to connect via 2.4 ghz to the configuring device (tablet or phone).  How do I disable 5 ghz so only 2.4 works on devices temporarily.

[rschein · Accepted solution]

Punted.  Found Old Router Set It Up With Only 2.4 same SSID And Pw.

[FURRYe38]

You can't disable the wifi radios on Orbi. So you might want to also change the power output of the 5Ghz radio to 25%. Turn OFF the RBS, Then connect your mobile device at a distance from the RBR to ensure the mobile phone keeps connected to the 2.4Ghz radio. After you get the IoT device connected, re-configure the system back to where it was. 

Netgear has set up a community forum specifically for the Orbi AX products. Most of the people who watch that forum are more likely to have experience with Orbi AX (WiFi6 RBK 3,7,8 and 9 Series) products. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you.

[rschein · Accepted solution]

Punted.  Found Old Router Set It Up With Only 2.4 same SSID And Pw.

[FURRYe38]

Backup configuration to file:
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡