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Switch may not be fully compatible with Orbi systems. "Green Ethernet" features seen on some switches can cause odd problems.
Something to try if you can, remove the switch and connect the RBS or one RBS directly to the back of the RBR and see if this changes the behavior seen.
Also be sure your using good quality LAN cables. CAT6 is recommended.
Also you should be using channels 1, 6, 11 or 13 on 2.4Ghz. Not channel 4.
Thank you for your help . The firmware is the last one ( 4.6.7.13 on rbr and rbs) My provider is a French operator ( orange ) I have a fiber box and rbr is connect on this ( ap mode ) I will send to you some screenshot when I will at home . The satellite is connected not directly ( lan switch between the two )
The switch obviously is compatible with the Orbi system because the satellites have devices connected and functioning.
The community forum has quite a bit of discussion regarding the 750 product and how the Orbi describes router/satellite behavior.
I get a vague sense that "there are issues", but also a sense that solving these issues may be a lower priority than other tasks. After all, the vast majority of customers use their WiFi routers rather than examine them.
For example, there is a raging discussion going on over the fact that the latest release of the iPhone Orbi app does not display a graphic picture of the Orbi router on the network diagram. The Android app, meanwhile, appears to continue showing the graphic image. Somebody screwed up. My guess is that eventually someone will be tasked to update the iPhone app for a serious reason, and that image issue will be part of the job assignment.
Exactly I have the same issue on the iPhone app ( but it’s just a view problem ) I hope that the futur update resolve my issue , it’s not normal that my router don’t see the satellite and reverse … Thanks
Switch may not be fully compatible with Orbi systems. "Green Ethernet" features seen on some switches can cause odd problems.
Something to try if you can, remove the switch and connect the RBS or one RBS directly to the back of the RBR and see if this changes the behavior seen.
Also be sure your using good quality LAN cables. CAT6 is recommended.
Also you should be using channels 1, 6, 11 or 13 on 2.4Ghz. Not channel 4.
