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Used the normal password with special characters, connecting to the satellite.
After I setup the static IP and configured it, I got the same error. I left the room and forgot to write down the error message. I returned and setup the same static IP and worked this time!
I restarted the TV a bunch of times, rescanned the wifi etc and seem to stay on and work with the static IP.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite📡
Turn OFF the RBS temporarily and see if the TV will connect to the RBR...
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
What security mode is set on the RBR? WPA2 and AES is recommended.
Contact the TV mfr for help and support information regarding there product.
yes there are special characters. I did setup a hotspot from the phone with same password and the TV was able to connect to the hotspot.
I manually assigned an high IP to the TV. I do have a bunch of other IP reservations for other devices.
Sadly the TV just gives a very generic could not connect error.
For now plugging an ethernet cable from the satellite to the TV does work, but ideally I would want to use the wifi or at least know why it doesnt work.
Used the normal password with special characters, connecting to the satellite.
After I setup the static IP and configured it, I got the same error. I left the room and forgot to write down the error message. I returned and setup the same static IP and worked this time!
I restarted the TV a bunch of times, rescanned the wifi etc and seem to stay on and work with the static IP.
What happens if you remove the Reservation from the router for the TV? Normally you either set a static IP address ON devices or Reserver IP address for devices ON the router. Not both.
There is nothing inherently wrong with having both a static IP on the device and an IP reservation in the router. It is simply redundant and extra effort. With a Static IP, the device will never issue a DHCP request and thus the router will never respond to one. The sole benefit might be eliminating the IP address from the router pool so it will not be assigned by mistake to some other device. The typical practice is to separate assigned IPs from the DHCP 'pool', which makes reserving an IP more of a record-keeping reminder. (Don't assign this IP to anything because the device is set to it.)
The IP address happens after the device completes the WiFi connection process. It appear to me that this TV is not getting that far.
Probably a mis handling or mis-hand shaking not be corrrectly done either by the TV or between the TV and Orbi system. Debug logs could help here but since this is a abnormal condition, using both Static and Reserved IP configuration is helping, May have to go with it until either TV mfr or NG can figure it out. Otherwise normal Dymanic DCHP handling should work for the TV and seems to for all the other devices.
