Im experiencing slow speeds when connected via cat6 to my RBS750. This satellite is wirelessly connected to the RBR750. I have went though talking to support and even exchanging the units as they (support) deemed them as "defective". I am only able to get around 200-230mbps (on the "defective" units and the current units). Wireless devices connected to the RBS750 such as my iPhone 7 pull faster speeds (260-280mbps), my wifes iPhone 11 Pro max is even faster at 300+mbps. I have changed settings such as transmission power, CTS/RTS, preamble, etc. Regardless of the setup - i can never get faster speeds then stated above with devices connected via ethernet to the RBS750. Also, I have a 2018 iMac 21" connected via WiFi to the RBS750 and that is getting the same speed as the one connected via ethernet. Furthermore, to make sure the RBR was centrally located I personally made a cat6 drop in my home directly from the ONT. Tried multiple cat6/cat5e cables and ethernet dongles. Results are always the same.
Current setup is
Fios ONT (cat6) -> RBR750 -> (wireless) RBS750
CTS/RTS: 2347
Transmission control: 50% (Tried lowering transmission control thinking that the RBR and RBS signals were conflicting but that didnt do anything)
What Firmware version is currently loaded? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite📡
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. Any Wifi Neighbors near by? If so, how many?
Currently connected to just the RBR via wifi to a MacBook Pro 2020 with the satellite disconencted and only getting 20mbps down. I even turned the transmission control to 100% from 50% but still didnt help.
Going to have you make contact with @Christian_R and ask him for access to the 7 series beta and see if this helps any. Kind of last resort and someting to try. I'm kinda leary of have you try the new v4 FW as I'm not sure if this will help and one thing, users can't seem to revert back from v4 to v3 FW so rather not have you try this right now. If you can get the beta applied and see if anything changes. If not, then I would bet that the RBR is faulty and needs to be RMAd. Something to open a support ticket on anyways and get and going.
Honestly, Im having a hard time believing this yet another faulty Orbi. I dont know - just seems *weird* to get two duds in a row. Not looking forward to running the same routine of turning off and turning on my Orbi's with support again. I guess ill just live with it at this point. First world problems.
We'd love to give a hand and look into your case further. Please send me a private message with the case number so we can pull up your records and check what else can be done to have this issue resolved.
