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cant find option 61- Orbi 753 (AX4200)

laughingboyuk
Aspirant

cant find option 61- Orbi 753 (AX4200)

I want to set this up with an vigor 130 modem but my ISP needs Option 61 to validate.

 

Looking through the forums they said the orbi had this added in recent firmware updates. Ive put the latest firmware on today but cant find the option where others say it should be (ive been through every setting on the web login page rather than the IOS app).

 

Am I crazy or does it not exeist in this particular orbi?

 

many thanks

Message 1 of 6
FURRYe38
Guru

Re: cant find option 61- Orbi 753 (AX4200)

I don't see it the UI. Something NG hasn't added at this point. I'd contact NG support and give them your information. Otherwise, use the ISP Modem for it's option 61. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode and RBK752(v.2) AP mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 2 of 6
laughingboyuk
Aspirant

Re: cant find option 61- Orbi 753 (AX4200)

Thanks. Frustrating as it seems some other orbi models do have it.

I want to use the orbi as a router and the modem as a pure modem so I dont have a double nas.
Message 3 of 6
FURRYe38
Guru

Re: cant find option 61- Orbi 753 (AX4200)

Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

 

Try option #2 then...

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode and RBK752(v.2) AP mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 4 of 6
laughingboyuk
Aspirant

Re: cant find option 61- Orbi 753 (AX4200)

Thank you. This is a particular issue in the UK with one of the biggest ISPs called sky. Their service needs option 61 to authenticate so without it, it wont work.

I have the system working with their own modem/router with the orbi on top of that in AP mode, but I lose some of the orbi functions doing that and have trouble with my NAS.

The ISP modem/router doesn’t have a modem only mode to allow the orbi to sit as a router on it but I bought another modem which is setup and hoped to use the orbi as a router with that.

The Sky ISP forums have post from people with orbi’s working with option61 activated in the firmware but it doesn’t seem to exist in the rbi753, at least so far.
Message 5 of 6
FURRYe38
Guru

Re: cant find option 61- Orbi 753 (AX4200)

Does option #2 exist on the ISP modem/router? 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode and RBK752(v.2) AP mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 6 of 6
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