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Re: orbi 850 dropping

HomeUserguy
Aspirant

orbi 850 dropping

I have on the latest firmeware and my wifi drops multiple times per day.  I know its not a device as my alart drops to cell, my phone drops, and PCs loose connection. I cant find anything in the logs saying that status. based on the wifi singal going down on a PC it would not appear to be the provider.  It typically drops for about 30 sec -1min and comes back.

Are there any know issues with the V4.6.3.16_2.0.51 firmware and better logs?

Message 1 of 4
FURRYe38
Guru

Re: orbi 850 dropping

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try disabling AX mode on the RBR

Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings

 

Has a full reset and setup from scratch been performed? 

 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 2 of 4
striker69
Star

Re: orbi 850 dropping

I Would Try Running In The AP Mode. I Had A Similar Problem.

Message 3 of 4
FURRYe38
Guru

Re: orbi 850 dropping

Would be kind of hard to run AP mode if the OP doesn't have host router in front of the RBR. 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

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