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orbi RBK852 - update firmware to include "Smart Parent controls"

PhilRoberts
Aspirant

orbi RBK852 - update firmware to include "Smart Parent controls"

Hi

I've just purchased a new orbi RBK852. I've noticed there is a new release of firmware online.

My orbi has completed the firmware update and is running V3.2.18.1_1.4.14

The latest firmware version on the web is version version V4.6.3.9 which includes "Smart Parent controls"

The "online update" on the Orbi says there is "no new firmware available".

Is there a reason it won't automatically update and is it safe to do a manual update?

Message 1 of 6
FURRYe38
Guru

Re: orbi RBK852 - update firmware to include "Smart Parent controls"

I recommend avoiding updating FW to v4 as we are seeing some issues with v4 FW:

https://community.netgear.com/t5/Orbi-AX/New-RBR850-RBS850-Firmware-Version-v4-6-3-9-Released/m-p/21...

 

You can update if you wish to however know this that you can't seemlessly revert back to v3 FWs after updating to v4 with out incurring a hassle of processes. It can be done though. NG doesn't officially support downgrading back to v3 after v4 has been applied. 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)> RBK953(v6.0.3.68) & XR450(v130)
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, and WNHDE111
Message 2 of 6
R800bby
Aspirant

Re: orbi RBK852 - update firmware to include "Smart Parent controls"

Hi @FURRYe38  pleasae tell me how I can defer back to my previous fireware.

I update the firmware to V4.6.3.6 and having all sorts of issues with both Wifi and ethernet connections on radom devices.

My phone does not connect but the Orbi app shows it's connected.

 

Pease help me get back to my previous fireware.

I have downloaded the previous one and tried to manual do it, but when it asks for me to confirm, there is no YES option only NO.

HEEEEEEEELP

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 3 of 6
FURRYe38
Guru

Re: orbi RBK852 - update firmware to include "Smart Parent controls"

What model Orbi do you have? 


@R800bby wrote:

Hi @FURRYe38  pleasae tell me how I can defer back to my previous fireware.

I update the firmware to V4.6.3.6 and having all sorts of issues with both Wifi and ethernet connections on radom devices.

My phone does not connect but the Orbi app shows it's connected.

 

Pease help me get back to my previous fireware.

I have downloaded the previous one and tried to manual do it, but when it asks for me to confirm, there is no YES option only NO.

HEEEEEEEELP


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)> RBK953(v6.0.3.68) & XR450(v130)
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, and WNHDE111
Message 4 of 6
R800bby
Aspirant

Re: orbi RBK852 - update firmware to include "Smart Parent controls"

Thanks for the reply @FURRYe38 

 

I managed to find a different post on here that helps with uploading firmware - unhiding the 'Yes' botton.

 

I have a Orbi CBR750 (AX4200)

Message 5 of 6
FURRYe38
Guru

Re: orbi RBK852 - update firmware to include "Smart Parent controls"

IF you have the CBR750, please visit and post over in the Orbi with built in Cable modem:

https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cable

 

The CBR750 differs from the RBK models.

 

Thank you. 


@R800bby wrote:

Thanks for the reply @FURRYe38 

 

I managed to find a different post on here that helps with uploading firmware - unhiding the 'Yes' botton.

 

I have a Orbi CBR750 (AX4200)


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)> RBK953(v6.0.3.68) & XR450(v130)
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, and WNHDE111
Message 6 of 6
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