Orbi WiFi 7 RBE973
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New RBK852 connection to security camera

KevTN
Aspirant

New RBK852 connection to security camera

Hello,

 

Put in a RBK852 Saturday. Everything is working great except 2 of my 3 security cameras, ADT security them put in, are connecting to 5Ghz instead of 2.4Ghz. I have tried different channels, I have tried turning off Enable AX 2.4G with no luck. I have also moved the satellite closer to place it between the two cameras. One is in the Driveway and one is on the back porch almost in direct line with one another. If I can get the two cameras on 2.4 I would be golden.

I am on FW 3.2.18.1_1.4.14 

The camera on 2.4G IP is 192.168.1.20   E4:26:86:FE:CD:B3

 

The two camera on 5G IPs are 1) 192.168.1.16  E8:1B:69:FC:6A:84

                                                   2) 192.168.1.9    E8:1B:69:FC:35:7F

 

I am not to familar with MAC address' but is the E# designate the connection type? If so can it manually be change?

 

Is the Guest network a 2.4G only or does it have both connection types?

 

Also, if I connect my old NightHawk going through the Orbi using a dedicated 2.4 channel is that a work around?

 

Thank you for your time and help. 

Message 1 of 8
FURRYe38
Guru

Re: New RBK852 connection to security camera

Is there a reason why there suppose to connect to 2.4Ghz instead of 5Ghz? 5Ghz performs and is faster than 2.4Ghz. 

 

Try turning down the power on the 5ghz radio on the RBR...

Message 2 of 8
KevTN
Aspirant

Re: New RBK852 connection to security camera

At 5ghz it takes forever to load images and if at all. Connection and streaming is very slow.
Message 3 of 8
FURRYe38
Guru

Re: New RBK852 connection to security camera

Should be the opposite really. 

What is the distance between the cameras and the RBR or RBS? 

 

Also try turning down the power output of the RBRs 5Ghz wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings

You'll need to reboot the cameras to see if they re-connect to 2.4Ghz signal. 

Message 4 of 8
KevTN
Aspirant

Re: New RBK852 connection to security camera

The distance is around 45 feet. 

can I setup my old nighthawk in tandem with the Orbi? I know I can assign the 2.4 channel on it. That way each will have its own dedicated router...

Message 5 of 8
FURRYe38
Guru

Re: New RBK852 connection to security camera

Yes you can...

Does turning down the power on RBR do anything? 

Message 6 of 8
KevTN
Aspirant

Re: New RBK852 connection to security camera

It did allow the two cameras to go to 2.4 but my garage camera had a very low signal. I am going to try to bring up my NetHawk and see if I can use its 2.4 channel. 

thanks for all the assistance 

Message 7 of 8
FURRYe38
Guru

Re: New RBK852 connection to security camera

Good Luck.

Message 8 of 8
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