- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Orbi AX 4200 not connecting to Dell laptop
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have seen the other posts about this problem and tried the CTS fix without success. I have Netgear twice and have been hung up on twice. I have a corporate Dell E5470 running Windows 7. Can anyone help? I could connect all of my other devices. I am very disappointed in the tech support
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi AX 4200 not connecting to Dell laptop
What is the mfr and model# of the wifi adpter in the laptop?
Ensure the wifi drivers for the adapter is updated fully from the Mfrs web page.
Disable AX mode on the RBR temporarily to see if the laptop will connect...
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi AX 4200 not connecting to Dell laptop
I have a Microsoft virtual WiFi mini port adapter#2 and intel dual band wireless AC 8260. I tried to update using the "properties" and both are up to date. Is the AX mode on the laptop or the Orbi?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi AX 4200 not connecting to Dell laptop
You need to got to Intel's web site to download and manually install any updates for the Intel wifi adapter.
On the RBRs web page under Basic tab/wireless settings. Just uncheck the check marks and apply the change for each radio.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi AX 4200 not connecting to Dell laptop
It connected. Is it ok to leave the AX disabled? I only did it for the 2.4G one
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi AX 4200 not connecting to Dell laptop
You can if you don't have anything on 2.4Ghz that's AX supporting. I would try updating adapter drivers on the adapter, then re-enable AX on 2.4Ghz and see if the adapter connect with AX mode enabled.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi AX 4200 not connecting to Dell laptop
Thank you so much
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more