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Forum Discussion
fathobbit
Sep 06, 2021Star
RBR750 Guest network intermittent connection issues
Hi, I have purchased the RBR750 over 3 months ago and still working with netgear support to fix this issue but luck. Hence trying the community to see if anyone else has noticed this issue. ...
- Apr 02, 2022
I can confirm it was fixed after a week. đ
FURRYe38
Oct 09, 2021Guru - Experienced User
Open up a support ticket with NG, let them know what your having problems with. They may have not fixed it in this version or know about it.
DanTheMan0
Oct 09, 2021Tutor
I have the same problem. Guest WiFi signal is perfect but the internet connection drops periodically. I just purchased the RBK853 kit (AX6000 Router + Sats) last week. Running the new firmware v4.6.3.16.
ISP = ATT | ATT Modem/router = BGW210-700 | IP PAssthrough mode = Enabled
I replaced the Orbi with my old Netgear router and the old netgear router's guest network is running fine. So nothing else but the new orbi is preventing this from working. The guest wifi signal is perfect. Internet connection on the guest network disconnects periodically.
The Netgear support page is a broken link. I cant submit a support ticket. I found another post that said they were given manual reflash instructions (cant find the link at the moment). If this is true, they should make these public so we arent fumbling around online for solutions. This seems like a critical bug for it to not be fixed after over a year of cases.
- FURRYe38Oct 10, 2021Guru - Experienced User
Try AP mode on your Orbi system.
DanTheMan0 wrote:
I have the same problem. Guest WiFi signal is perfect but the internet connection drops periodically. I just purchased the RBK853 kit (AX6000 Router + Sats) last week. Running the new firmware v4.6.3.16.
ISP = ATT | ATT Modem/router = BGW210-700 | IP PAssthrough mode = Enabled
I replaced the Orbi with my old Netgear router and the old netgear router's guest network is running fine. So nothing else but the new orbi is preventing this from working. The guest wifi signal is perfect. Internet connection on the guest network disconnects periodically.
The Netgear support page is a broken link. I cant submit a support ticket. I found another post that said they were given manual reflash instructions (cant find the link at the moment). If this is true, they should make these public so we arent fumbling around online for solutions. This seems like a critical bug for it to not be fixed after over a year of cases.