Orbi WiFi 7 RBE973
Reply

can't reset admin PW for AX4200 router

timtom27
Aspirant

can't reset admin PW for AX4200 router


I try to login to my Orbi RBR750 on a browser set to 192.168.1.1. It asks for a name and PW, I enter "admin" and a password(that doesn't work). After a few attempts it has me put in the serial number to reset the password. I answer a couple security questions and then edit a page to create a new password. I put in a new password (twice) on the this page but when I then I then try to login using "admin" and the new PW it still fails. I've tried a couple different browsers and many times, but no luck. 

The help says if I click on "cancel" at the login page and enter the serial number, it will show me the current password. But that doesn't seem to happen 

Message 1 of 2
FURRYe38
Guru

Re: can't reset admin PW for AX4200 router

Press the reset button for 15 seconds then release. Connect 1 wired PC to the back of the RBR and use a web browser to walk thru the setup wizard.

Be sure to clear out ALL browser caches. 

Try a different browser, IE11, MS Edge or FireFox. 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 350 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7