Amazon blink camera bridge not connecting after update to Orbi 970

[Victor-Romero]

Hello.
This is my first time posting. I searched for a similar issue in the forum but I couldn’t find one similar to the issue I have.
After getting my new mesh system the bridge for my amazon blink cameras fails connecting. I called amazon customer support and they passed the issue to my router. I rebooted all my systems including reseting the bridge a number of times. Nothing worked.
Will it be possible that the bridge is trying to connect through an unsupported channel in the router? If so, how can I force it to connect to my WiFi? Or is this a different issue? Any help is appreciate it!
Thank you.

[CrimpOn]

Was the new Orbi configured with exactly the same WiFi credentials as the previous system?

(SSID/password)

[CrimpOn]

p.s. where are you located?

• North America?
• Somewhere else in the world?

[Victor-Romero]

Hi,
I am in the US. And I upgraded this week to an iPhone 16 Pro, which is also WiFi 7. Magically, after trying to connect today it worked! I don’t know if this has anything to do with it, but I couldn’t make it to work with my iPhone 14 Pro. Answering to your first question, I had to create new credentials for my new Orbi. For some reason, I was not able to have my new Orbi Mesh system to accept my previous setup and credentials.
Anyway, something to think about for someone out there who may end up in my same situation. I appreciate you responding to my message.
Thank you.