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Forum Discussion
sgarr
Dec 05, 2023Star
I have spent weeks trying to get my pixel 8 pro to work on the orbi 970
I have spent weeks trying to get my pixel 8 pro to work on the orbi 970. When I first got it every time the pixel would connect to the router, the router would immediately reboot. They gave me beta f...
FURRYe38
Jan 09, 2024Guru - Experienced User
I believe there is a fix on the way for Pixel issues. NG has it in testing.
sgarr
Feb 04, 2024Star
I believe I may have found a solution. I have purchased the Samsung Galaxy 24 Ultra and so far have not had any issues with dropping connection, connects great to wifi 7 on the orbi 970 series. I have done testing all throughout the home and it will not drop, sometimes it will get on 2.4 or 5ghz but after a few minutes speed tests are back up to 1gbps.
- FURRYe38Feb 06, 2024Guru - Experienced User
Thanks for letting us know that something different works. Google and NG will need to get the Pixel issues fixed. I presume that's in progress.
Good Luck.
- sgarrFeb 06, 2024Star
absolutely, I just upgraded to the new firmware yesterday and it still had the same issue on the pixel 8 pro, however the phone would start to automatically try and reconnect. I agree on the NG and google collaboration. I have to have a working, fast, and reliable phone/wifi/cellular for work and saw the samsung was being released and got the 24 ultra out of desperation. I received it on 2/3/24 and still have not experienced any connectivity issues. Will continue to monitor.
- FURRYe38Feb 06, 2024Guru - Experienced User
And this FW you go directly from NG?
Thanks for the details. Ya, Google and NG will need to address the Pixel issue.
- sgarrFeb 06, 2024StarYes, any FW installed is directly and only from NG.
- TOPS119Feb 06, 2024Luminary
Where is this new update can somebody post the link ?
- TOPS119Feb 06, 2024Luminary
Where is this new update can somebody post the link ? thought 9.11.0.1 was the latest
- FURRYe38Feb 06, 2024Guru - Experienced User
V9.11.0.1 was pulled and most current is v9.10.4.1. You can keep v.9.11.0.1 if your not seeing any major issues.
This user has a beta from NG support. If you feel the need for help, please reach out to NG support.
TOPS119 wrote:
Where is this new update can somebody post the link ? thought 9.11.0.1 was the latest
- TOPS119Feb 06, 2024Luminary
Ok no problem, so basically NG hasn't offer that beta publicly as yet ?
- FURRYe38Feb 06, 2024Guru - Experienced User
Correct. Only to those to ask.
- AbbasRazaFeb 26, 2024Guide
any updates on this new firmware update which would fix the pixel 8 issues?
- sgarrApr 08, 2024Star
So, update. Even the Samsung 24 Ultra has started with the same issue, wifi calls are dropped which could be a handoff issue and sometimes the wifi will flip off back to data when next to one of the satellites just like the pixel 8 pro. There is one spot where I work if I don't move around will stay online next to the router. Maybe it will work some day.
Model version: Orbi 973
Firmware: V9.12.0.2_1.2.7
windows 11