New - RBE970 / RBE971 Firmware Version 9.12.3.3 Released

Glad you got it updated. Be sure to save off a new back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡

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Labrat3 wrote:

Thank you for the much-awaited update. I was beginning to think we had been forgotten about. 

 

Will post an update if I encounter any issues. But thus far things seem quite reliable. 

I did a Speedtest using Orbi app to get speeds to my router and then tested to my computer over WiFi7 to see how much of that I can get over WiFi.  Looking great and better than the throughput I was getting on the old firmware (not sure yet if that is meaningful).

 

I have XFinity Gigabit X2 with 2000DL/200UL

Speedtest on Router: 2308/239

Speedtest on Wifi7 Laptop within 20 feet of router: 1532/239, Ping: 9

Speedtest on iPhone 15Pro (WiFi 6E) within 20 feet of router: 1333/237 Ping: 17

 

 

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The 239Mb upload speed is still the issue even after firmware update.

I’m not familiar with your ISP’s service, is it fiber? Is yours a 2Gb speed plan. Unless you have a “asymmetrical” Internet plan, your up/down speeds should be symmetrical.

After making 5000 speed tests, I suggest you continue regular speed testing. Does your Gateway have an internal Speed test program, if so, is it the Ookla service that ATT, and Netgear use internally? Our issue might be related to speed test services.

What WiFi version does your cell phone use, 6 or 6E? Our Routers are WiFi 7 capable but I don’t think anybody has a product with that included yet.

I have 6E on my phone. The highest “practical” (not theoretical) speed for 6E WiFi is approximately 1200-ish Mb. I consistently get 1100-1400 up/download from Orbi WiFi to my 6e phone, using the Ookka App on my cell.

The internal Ookla speed test in Orbi and in my ATT Gateway (which is actual just acting as modem now since I have Orbi router behind it) 90% of the time show close to 5000Mb download, but 400- 900Mb upload. So I get 3 different speeds each taken 1 minute apart using 3 different devices using same Speedtest company! It is not related to congestion on my fiber route, Ive had this same Gateway with 5Gb plan for 3-years and I rarely had a 3000Mb up or down speed.

Do you have Ookla App on your phone? I ALWAYS get symmetrical up/down speeds of 1200-1400 MBs (even before the firmware upgrade) from my cell phone thru Orbi router. I’d be interested in your cell Ookla App speed test results.

I have ATT fiber Gateway and 5Gb fiber service plan. My Orbi App on my phone that launches the internal Ookla test on the Orbi over last few weeks before/after firmware release is 4000-5000Mb down, and 400-900Mb Up!! This happens 95% of the time. 3-4 times over last two weeks my results had the 4000-5000 UP and down!! In fact those were the internal Orbi speed test results I received with 1st test after firmware update. But, 45-mins later, my upload with internal Orbi test had dropped back to 900Mbs!

The Ookla App on my cell phone has shown 1100-1400Mb (remember, my WiFi 6 limits my cell phone speeds to approximately 1200Mbs so don’t get confused between my internet speeds through Orbi and through ATT Gateway should be close to 5Gb, but I can’t measure those speeds with WiFi 6e from my cell)

Regularly check up/down speeds using cell phone Ookla App connected via WiFi to your Orbi router.

Also use Orbi Router App connected via WIfi to internal Orbi speed tester.

If your PC is physically connected via CAt Cable to the Orbi router and you can use the Orbi IP (maybe 192.168.1.1 or 10.0.1.1?), to log into Web GUI, do speed tests that way also. Go to the Advanced tab, then select Advanced again in the list of Options. Scroll down that list and you will find a Speedtest option. That will use the Orbi internal Ookla tester, but you will be directly connected (not via WiFi). The user ID is Password, but you’ve probably already been made to change your router admin password by setting up the Orbi) address to log into the Web GUI App. If you

If you can run internal speed tests on your modem equipment or thru a GUI Cat cable connection, run speed tests with that unit as well. Do this for 2-4 days and see if you get speed swings like I do.