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Forum Discussion
mapotter99
Jul 09, 2024Apprentice
Possible Fix for iPhone Dropping WiFi
I have an RBE973S system. think I have identified the reason my iPhone keeps dropping WiFi, and I wanted to share so others can see if it solves their issues. On your iPhone, go to Settings>Cellula...
donawalt
Aug 04, 2024Mentor - Experienced User
Roc1 , I just saw that a few days ago a Reddit user reported that the 5G/Wifi drops on his late model Apple devices went away when he turned off W-Fi 6E Mode, from Automatic to Off. It's in Settings/Wi-Fi/Tap the 'i' on your connected network and you'll see it.
You are getting so many drops, have you tried that? It's expensive (losing some nice speed) if that's the workaround, but it might be good to know and pass on to your support person!
kjx
Aug 05, 2024Apprentice
I've had this general issue in one room in my home with all 6E devices (iPad Pro M4, iPhone 15 Pro Max, iPhone 15 Pro, etc.) - the closest satellite was separated by 2 walls in direct line of sight. The devices would have extremely fast connections up to 1.4 Gbps up/down but would randomly drop WiFi for no apparent reason. When this happens, the assigned IP visible in Wifi settings would also change from one in the assignable range to something like 169.254.xxx.yyy - check if you see this symptom.
My original 970 and a brand-new RMA set (overheating) displayed the exact same issues. The thing that fixed this was to move the satellite into this 6E-device saturated room with direct line of sight to the devices. Minor decrease in perf in going from wired backhaul to wireless for this one satellite (down to 1.2 Gigs, and pings take 10 ms now), but the drops went away.
The take-away for me is that 6E on the 970 (and likely in general due to higher frequencies) is highly sensitive to walls in the way between the device and the router or satellite. This is likely what you need to address - you may need more satellites if repositioning them strategically doesn't help. It's baffling though that these drops happen in what seem to be otherwise great reception areas (consistent 1.4 gigs is nothing to laugh at on a mobile device).
If you find your device doesn't like to hand over connections between satellites / router and you notice it, simply flip airplane mode on and off quickly. Apple devices seem to tolerate going into the 200 Mbps range before deciding to switch.