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Pluto_9's avatar
Pluto_9
Aspirant
Jul 02, 2023

CBR 750 modem / router connection issues with ISP

Upgraded from R7000 Nighthawk to Orbi 750 CBR AX 4200 Modem Router Combo    worked really well for first 6 months or so until the ISP did an upgrade in my area moving my speed tier to 1200 MBPS. Fo...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 03, 2023
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You can certainly contact NG support and open a support ticket and let them know:

https://my.netgear.com/support/contact.aspx
https://www.netgear.com/about/contact-us/

 

All this is between NG and the ISP. Nothing else we can do here about it. Once reason I personally don't recommend gateway units. ISPs can change there policy and configurations, leaving some modems and users out. Having separate units offers better flexibility for users to maintain control over there units. 

 

NG Gateway modes have never supported using them as routers. There primary function is the modem. The only modes NG supports for Gateway modems is modem only mode and router mode. Same with other Mfrs. Some don't even support modem mode. 

 

You can use the CBR in a faux wireless AP Mode however. Turn OFF the DHCP service on the CBR and connect it to a host router and use the wifi portion of the CBR. I've done with with mine and it works. 

 

 

Good Luck.