I've had three technicians and one A/V guy try to connect the first Orbi. We confirmed that they had the correct MAC ID and we were never able to get it to connect to the internet. They all determined that is was a faulty modem. So then I tried myself, double checking the MAC ID with OrbiTel with no luck. After several HOURS on the phone with NetGear doing several reboots and hard resets, they finally sent me a replacement CBR750. It won't connect either. Again, everything was set up using my iPhone and everything would work except for getting the last LED light to come on solid.
Unfortunately, I ordered the system in September because my house was to completed in early October. The builder finally got me into the new house on Monday. On Tuesday I discovered that the system wouldn't work (first time out of the box), but since I'm over 90 days, everyone has said I'm just out of luck.
Does anyone have any suggestions on how to make the system work with OrbiTel Communications? It is a small IP, but we have new broadband here.
