NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

LA2's avatar
LA2
Aspirant
Mar 01, 2023
Solved

Cbr750 after firmware update, no internet

3/1/23. I had a notice of a firmware update on the Orbi app. I updated and now the is no internet connection. Orbi has been rebooted multiple times by myself and from Cox's end. We unplugged it for 10...
  • LA2's avatar
    LA2
    Mar 01, 2023
    Sorry for the late reply. I have been working on this and have it working now.
    I connected a laptop via wire to the Orbi and logged into it. I found that the firmware update had reset all connections to "blocked". I set each to "allow", and am able to connect now.
    Thank you for your reply and help.