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OBI200 wifi adapter not recognized by Orbi Mesh WIFI6 router

COMary
Follower

OBI200 wifi adapter not recognized by Orbi Mesh WIFI6 router

Our new Orbi WIFI6 router will not reocgnize our OBI 200 voip WIFI adapter. It worked fine with the prior router. Security issue? Please assist.

 

Model: CBR40|Orbi AC2200 Tri-band WiFi Cable Modem Router
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FURRYe38
Guru

Re: OBI200 wifi adapter not recognized by Orbi Mesh WIFI6 router

Contact the Mfr of this adapter for additional help and information regarding there product. 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 2 of 3
CrimpOn
Sensei

Re: OBI200 wifi adapter not recognized by Orbi Mesh WIFI6 router


@COMary wrote:

Our new Orbi WIFI6 router will not reocgnize our OBI 200 voip WIFI adapter. It worked fine with the prior router. Security issue? Please assist.


First, "CBR40" is the WiFi5 Orbi model with built-in cable modem, not a WiFi6 router.  It would help to know exactly which model of Orbi this is (from the product label on the bottom of the case).  Orbi WiFi6 have different firmware than the older WiFi5 and questions about them are more likely to get an informed response if posted in the "AX" community forum: https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax 

 

Second, the USB WiFi adapter is 802.11/b/g/n, which recognizes only the 2.4G WiFi channels (1-11 in North America, 1-13 in other parts of the world).  If the adapter was designed for the North American market, but the Orbi is (for example) in Europe, the 2.4G channel may be on 12 or 13, which the adapter cannot recognize.

 

I would tend to follow the instructions in this guide and see if it solves the problem:

https://www.obitalk.com/info/faq/OBiWiFi-sec/How-do-I-set-up-OBiWiFi 

I love my Orbi.
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