Orbi CBR40 Manual reset with not restore "password" back to factory settings

[JDM1967]

Bought second hand an Orbi CBR40 Cable Modem which I was able to successfully connect to the cable service (comcast) as well as other devices through out the house.   That's the great news!

I however cannot logonto the cable modem itself using the default UserID and Password.  I have tried a hard factory reset several times holding the paperclip way beyond 7 seconds with little sucess.  I have also tried other browers and even tried in a private browers window with no success.   

Any ideas?  Thinking perhaps I might have a firmware issue?  If so, is this something which can updated with using the Netgear app (i.e using an ethernet cable connecting the computer to the cable modem or satilite?

[FURRYe38 · Accepted solution]

Pressing the reset button for 15 seconds then release is all thats needed. Try this again with the ISP Coax cable disconnected from the CBR40. Wire connect a PC or laptop to the back of the CBR40. Use a web browser pointed at 192.168.0.1 or try orbilogin.com.

[FURRYe38 · Accepted solution]

Pressing the reset button for 15 seconds then release is all thats needed. Try this again with the ISP Coax cable disconnected from the CBR40. Wire connect a PC or laptop to the back of the CBR40. Use a web browser pointed at 192.168.0.1 or try orbilogin.com.